Intake Social Workers, National Contact Centre - Grey Lynn

We want you to join our dedicated team in an Award Winning Contact Centre.

We offer a supportive team and office environment with an opportunity to develop professionally where you can extend your career.

Suitable applicants will have had successful child protection experience with an interest in crisis casework management, experience in caregiver support and youth justice social work would be an advantage.

The Contact Centre role is office based and requires strong analytical and communication skills. Your role is to receive notifications and enquires via telephone and facsimile about child abuse, neglect and situations of concern and manage emergency after hours casework for the entire country.

Evening positions are available between 3.30pm and 12 midnight. Part time positions working these hours will be considered.

The Night shift position is available between 8.30pm and 7.00am, Friday night must be one of the shifts worked.  A 20% shift allowance is payable over these hours.

Child, Youth and Family, a service of the Ministry of Social Development (MSD), recognises and has a commitment to the principles of the Treaty of Waitangi.

Please find attached the job description and application form for your completion. Please forward your completed application form, quoting the CYF number, along with an up to date curriculum vitae to:

Olivia Burese
National Contact Centre
Child, Youth & Family
Private Bag 78-901
Grey Lynn
Auckland
Ph:                   09 985 3352

Applications close Friday, 30 July 2010  - 5.00pm.
Thank you for your interest in this role.