If a child is in our care

Information on what Child, Youth and Family does while a child is in our care.

Our priority

We do all we can to help children be happy, healthy and thrive in their families. 

Sometimes children need to live away from home for a while. This is mainly when they are not safe at home, have been harmed or are in danger of harm in their own family.

Our top priority is doing what is best for the child, to protect them and care for them. If a child is in our care we will work with the family to:

  1. extended family, whanau or a trusted friend who will take care of the child, love them and keep them safe.
  2. Find a safe and loving home: If there is no one in the extended family who can help, there are special caregivers who can provide the care and nurture that the child needs, until they can come back and live at home.
  3. Ask the family to help make decisions for their child: We will hold a family group conference where the extended family and others will help make a plan so that their child can be safe and cared for.

Help the family get their children back home: We will help families make the changes they need so that their children will be safe and secure with them.

If the family don’t want to or can’t make the changes that will keep their children safe, we will make sure they are in a family where they can be cared for and nurtured.

We will make sure the family is involved in these decisions.

Taking care of the child's needs

We will do our very best for children who are in our care:

Health: They will get a medical check-up so that we can work out all their health needs and give them ongoing help. This might include a dentist, doctor or counsellor.

Education: We’ll let the school know what’s going on with the child, and make sure they get extra help if they need it.

Clothing: We’ll make sure they get school uniforms or other clothing, we’ll make sure their needs are met.

Care plan: The child will get a special plan just for them, which will make sure the people they are living with know what they are used to, their needs, their habits and hobbies.

This will help their caregivers get to know the child well, and be able to take good care of them. Your child’s social worker will work with the family help to make this plan.

The child's social worker

A child will have their own social worker, who will talk to them about what they want, listen to them and make sure their needs are met.

"My social worker always tried to help me while I was in care and best of all she believed in me. She was the one who said I deserved a good life and should expect the best for myself." Young person